Privacy Policy

Unwind Luxury Vacations ("Unwind," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website and booking services, you agree to the practices described here.

We collect information you provide directly—such as your name, email, phone number, and booking details when you reserve a stay or submit a lead form. We also receive limited technical information automatically, like your IP address, browser type, and pages visited, through cookies and similar technologies.

We use your information to process and manage bookings, communicate with you about your stay, provide concierge support, send transactional messages, improve our services, and—where you've opted in—share exclusive offers and travel inspiration. We do not sell your personal information to third parties.

We share information only as necessary to operate our services: with payment processors, property management systems, and service providers who help us run our platform, and when required by law. Any partner we work with is bound to protect your information and use it only for the purpose engaged.

We use cookies to keep you signed in, remember preferences, and understand how the site is used through analytics. You can control cookies in your browser settings; disabling them may limit some features.

We retain personal information only as long as needed to provide our services or as required by law, and we use reasonable technical and organizational measures to protect it. No method of transmission over the internet is fully secure, but we work to safeguard your data.

You may request access to, correction of, or deletion of your personal information, and opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

Our services are not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

We may update this policy from time to time. We'll post changes here and update the "last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions about this policy or your data? Email us at booking@unwindluxuryvacations.com, or write to 400 West Capitol Avenue, Ste 2850, Little Rock, AR 72201.